That’s what we call the time that my middle child & I spend together. We usually spend it watching Shaun the Sheep or some crazy YouTube videos. But this time, we decided to check out NatGeo. Yeah, we’re nerdy cool like that. Don’t hate.
But on a serious note, we love to learn! So when we spend time together, we are usually watching something involving nature (the dinosaur series was awesome), engineering (aka Minecraft or Legos), paleontology (aka dinosaurs) or still motion movie creation (Shaun The Sheep). Why do I mention all this? It’s so that (if you’re not already) you think about what your child is REALLY into. If your child loves puzzles, crafting, digging for bugs, taking things apart or whatever, look and see what that translates to in the adult world. Remember, we were born with who we can be inside from birth. So my husband and I study our children as far as potential, motivation, focus, capability, etc. regularly to see what career path we can expose them to. Now in this day and age there are billions of job opportunities. Mainly because many go unpublicized and are just not in existence. Some jobs will develop just because of the individual creating it!
I remember working for Marconi Commerce Systems (aka Gilbarco) when I was pregnant with our first child. Man, that job was something else! It was a completely new arena, but the same basic job when it boiled down to it. Just on a much bigger corporate scale. So what did I do? I answered the phones. Yay. That Master’s degree in math was getting flexed big time. Well, after a short time of doing the job, I realized that there were a lot of customer concerns/complaints. Don’t judge them. All companies have to find ways to better serve their clients. Anyway, the problem wasn’t the problems. The problem was that they didn’t have a system to handle the problems! So I made mention to my boss who made mention to hers and voila! I was the first and only Customer Service Coordinator in the COMPANY. This was a big deal because Gilbarco is an INTERNATIONAL, ENORMOUS, HIGHLY SUCCESSFUL business. To give you perspective, they either made (all or part of) the gas pumps that you’ve ever seen or encountered in your life. Yeah, they’re no joke. So back in 2000 I was filtering every possible complaint that could come through. Talk about a job! I was overwhelmed at first when they gave me a title and started ushering every complaint my way, but then I whipped out that trusty math degree and went to work! By the time it was over, we had a log of all customers, contact information, item(s) they had trouble with, etc in a great database. Unfortunately, I had to leave to give birth before the electronic system really boomed, but I’d say having our first child was a much better deal!
So I say all this to leave you with a thought. The job I signed up for started as this: answer phones
and went to this in less than 3 months:
- Initiated & coordinated customer satisfaction activities which included customer complaint processing (domestic & abroad), trend analysis, satisfaction surveys & process improvement initiatives based on these programs,
- managed & updated customer complaint process,
- researched problems associated with pump sales,
- developed analyses on complaints & reported trends to the corporate quality council,
- worked with teams throughout the company on process improvement initiatives that directly reduced complaints,
- held teams accountable for preventative action,
- communicated directly with distributors & customers as part of the collection, research & resolution process,
- assisted with planning & implementing projects outings for the department
Man, looking back that was an awesome job! I was a BOSS! Would you believe that this started as a part time position at a temp agency? Yeah…but if I could’ve stayed, that could have been my breakthrough position in the corporate world. Believe me, you hold the company if you hold the company together. But I have no regrets. I have the best kid ever because I didn’t work in a corporate setting while he was little. We did important things. Like stay home and play!!!
So back to the kids. Look at what they love. Be the bridge between their passion and their future. See what they would do for free and encourage them to think about doing it for life. At this point, I’m the mom of a pro ball player/architect, a Lego engineer/paleontologist and a kindergarten teacher/master arts & crafter (that little one could easily be an attorney though-it’s scary how she can bulldog you down making her point!) I hope you enjoyed this crazy post and I hope you’ll check out NatGeo. I’ve included the videos we saw and don’t forget that the channel even has an app! You can watch videos while waiting at the dentist/doctor/whatever! Have fun!!
Who knew that hummingbirds could be gangsta?
(Click to be taken to the video)
Incredible video on the Everglades
(Click to be taken to the video)
I did not receive a payment from NatGeo (even though I’d be up for it!) My opinions are all my own. I just hope you enjoy the great things I found on their site and app! Oh yeah, the pictures came from their video/site. Enjoy!